Customer Churn Prediction
Churn rate refers to the percentage of customers who stop doing business with a company over a specific period. In eCommerce, this typically means the number of customers who stop …
Data-driven Decision Making
Data-driven decision making is an approach entails leveraging data analytics to inform decisions about various aspects of the business, including marketing, inventory management, customer engagement, and product development. By utilising …
2024 Strategic Insights for B2B Commerce
A recent Strategic Insights for B2B Commerce report from Commerce Vision offers a detailed examination of the evolving B2B eCommerce landscape. It underscores the transformation occurring in the way businesses …
SSL Certificates: Building Credibility
Secure certificates, commonly known as SSL (Secure Sockets Layer), play a pivotal role in ensuring the safety and integrity of online transactions. These certificates are digital documents that authenticate the …
Increasing Conversions in eCommerce
Increasing conversions is vital for sustained growth and profitability in eCommerce. Conversions refer to the desired actions that customers take on your website, such as making a purchase, signing up …
Reducing Bounce Rates in eCommerce
Bounce rates are a critical metric that refers to the percentage of visitors who land on a webpage and leave without interacting further or navigating to another page within the …
Inside Retail Report: Revenue Potential Growth Strategies
In an increasingly competitive Australian retail environment defined by heightened competition, where consumers are becoming more cautious with their spending, attracting and retaining customers has become a significant challenge for …
Effective Retention Metrics
Retention metrics in eCommerce are essential indicators that measure how well a business can keep its customers engaged and returning over time. Unlike acquisition metrics, which focus on attracting new …
Customer Lifetime Value (CLV)
Customer Lifetime Value (CLV) is a key metric for eCommerce businesses, reflecting the total revenue a customer is expected to generate over their lifetime. This value provides insight into how valuable …
Enhancing Audience Segmentation
Audience segmentation is a crucial strategy to enhance customer engagement, by dividing a broad audience into smaller, more defined segments based on criteria such as demographics, behaviour, and preferences, businesses …