Retention metrics – a blind spot for eCommerce brands
A report released recently following a survey by YOTPO predicts that in 2023 metrics for brand retention will need to expand and mature. The majority of brands are not currently …
2023 Commerce Trends…. Unexpected is the new normal, brace for a sluggish economy
According to a recent report released by Shopify, the only constant in commerce is change. And the only way forward is to adapt. In the past year, we’ve seen millions …
Hahndorf Sweets Case Study
Hahndorf Sweets is an ‘old-fashioned’ sweet shop with all of your favourite sweets and chocolates. While we have a range of lovely locally-made products, we also have a number of …
Is Enterprise software Australia’s competitive advantage?
According to Kate Pounder, CEO of the Technology Council of Australia, one of Australia’s greatest strengths is its enterprise software industry. Pounder spoke on a panel at the UTS Innovation Showcase …
Staying safe from scams this holiday season
Year on year we continue to see record levels of scam activity in Australia. Last year $1.8 billion in losses were reported to Scamwatch, ReportCyber, 12 financial organisations and other …
New data shows Australian shoppers want more interaction with brands
New research data shows that Australian brands are missing out on the opportunity to provide consumers with a better online shopping customer experience through real-time conversational messaging, and that 81% …
Heatlie Case Study
Heatlie Barbecues are a proud, family-owned and run business who design and manufacture their barbecues in Australia to guarantee that every barbecue they make will be as tough as the …
B2C eCommerce industry to continue to grow much faster than physical retail in Australia
The medium to the long-term growth story of the B2C eCommerce industry in Australia promises to be attractive, with the B2C market in Australia expected to grow by 11.66% on …
Cashless Consumer Future, an Australian E-dollar pilot
New technologies and global events including the coronavirus pandemic, are some of the factors pushing central banks worldwide to review alternative and cryptocurrencies. These factors are also pointing towards a …
Australia aiming for 1.2 Million Tech Jobs by 2030
The Australian Government and the Australian tech sector have a shared commitment to achieve 1.2 million tech jobs in Australia by 2030, a goal critical to improving Australia’s living standards …