Achieving Higher Order Values
Focusing on higher order values has become essential for companies aiming to thrive in a competitive market. Higher order values, often referred to as customer lifetime value (CLV) or customer …
Retention Adaptability
Retention adaptability refers to a company’s ability to maintain and improve customer loyalty by adjusting its strategies in response to changing customer behaviours, market conditions, and emerging technologies. In eCommerce, …
Building Trust and Transparency in eCommerce
In a digital landscape where consumers have endless options, building trust and transparency for customers is paramount as it directly influences customer retention, brand loyalty, and long-term growth. eCommerce companies …