AI-Powered Site Search: Redefining User Experiences

AI-powered site search is not just a search bar; it’s a dynamic tool that enhances user experiences by leveraging artificial intelligence and machine learning algorithms to understand user intent, context, …

AI: Intelligent Forecasting in eCommerce

AI’s intelligent forecasting has emerged as a powerful tool – allowing online retailers to predict customer behaviour, optimise inventory management, and improve overall business performance. AI intelligent forecasting leverages machine …

AI Driving Business Growth in eCommerce

With eCommerce a critical part of our everyday lives, businesses are continually seeking innovative ways to meet and exceed these expectations, including the use of Artificial Intelligence (AI) which is …

Australia: Pioneering AI Technologies

In recent years, Australia has emerged as a leading player in the global tech landscape, with its impressive advancements in artificial intelligence (AI) technologies. From innovative research institutions to forward-thinking …

Does the AI Industry Need an Intervention?

The rapid advancements in Artificial Intelligence (AI) have undeniably transformed various aspects of our lives, from healthcare and finance to transportation and entertainment. With AI technologies becoming increasingly sophisticated, it’s …

AI and eCommerce

Artificial Intelligence (AI) has revolutionized the way we interact with the world, and eCommerce is no exception. With the rise of AI, the eCommerce industry has seen a significant shift …

Generative AI Experiences

Amid a wave of mind-blowing advancements in AI technology, can humans harness the technology and embrace the role AI chatbots will have as a fundamental piece of this decade’s technological …

Gamification and retail customer engagement

Australian shoppers want gamification in their retail experiences. Consumers want to be entertained – they expect the brands they do business with to keep up with their lives, and the …

eCommerce, sustainably

As online shopping rates remain high due to the impacts of COVID-19, sustainability is more important to Australian consumers than ever before, with 63% stating they would pay extra for …

Omnichannel Retail: Everything, Everywhere All At Once

Omnichannel, the sales strategy that provides customers with a fully integrated, seamless shopping experience. Omnichannel strategies unite user experiences across multiple touchpoints, including brick-and-mortar, web, and mobile devices. In a …