Customer Churn Prediction
Churn rate refers to the percentage of customers who stop doing business with a company over a specific period. In eCommerce, this typically means the number of customers who stop …
Shopify and AI
Artificial intelligence (AI) is becoming a cornerstone of modern eCommerce, enabling businesses to streamline processes, improve customer experiences, and drive higher conversions. AI in eCommerce is no longer limited to …
24/7 AI Customer Service
Exceptional customer service is crucial in eCommerce, as it directly influences customer satisfaction, loyalty, and ultimately, the success of a business, however many retailers struggle with key issues that prevent …